TransIP DNS setup
If your domain is registered at TransIP, connecting it to Redirect Supply means switching off TransIP’s automatic settings and changing a few records in the DNS settings. Your domain stays at TransIP, and your registration and email don’t change. It takes about five minutes, though TransIP says changes can take up to a day to spread fully.
Before you start
You need two things ready before you open TransIP.
Add the domain in Redirect Supply
Add your domain in Redirect Supply first. Its settings page shows the records you’ll need, including a TXT value that’s unique to your domain. Keep that page open in another tab. This guide covers a root domain like brand.nl. If you’re connecting a subdomain like go.brand.nl, the DNS setup guide explains the differences.
Check that TransIP runs your DNS
TransIP’s DNS settings only count when your domain uses TransIP’s nameservers. If your domain points to Cloudflare or another provider, add the records there instead. The Cloudflare DNS setup guide covers the most common case.
Open DNS settings at TransIP
All the changes in this guide happen in one section.
Find the DNS settings
Sign in to the TransIP control panel, open Domain, and select your domain in the list on the left. Scroll to the DNS settings section on the right.
Turn off TransIP settings
If you can’t see the nameservers and DNS records, the TransIP settings option is on. TransIP then manages the records for you. Switch it off to edit the records yourself.
Records you’ll see there
New TransIP domains point the root domain to a TransIP reserved page with an A record on @, often with an AAAA record on @ and records for www and * as well. Those cover the names Redirect Supply needs. Not sure what else counts? The conflict table on your domain’s page in Redirect Supply lists every record that blocks the setup.
Clear the way
Before adding anything, remove what’s already pointing your domain elsewhere.
Remove the default root records
Delete the A record on @ that points to TransIP’s reserved page, and the AAAA record on @. TransIP itself says to remove the AAAA record if your new destination doesn’t use IPv6. Otherwise visitors on IPv6 keep landing on the old page.
Remove old www records
Delete any record on www. Records that point to @ follow whatever @ points to, but Redirect Supply needs its own CNAME on www. The wildcard * can stay if other subdomains rely on it.
Leave email records alone
MX records and email TXT records like SPF or DKIM keep your email working. They don’t affect redirects, so leave them exactly as they are.
Add the Redirect Supply records
You’ll add four records in the DNS settings, then save them all at once. In the name field, enter @ for the root domain or just the prefix. TransIP adds your domain. Keep the default expiry time.
Name | Type | Value |
|---|---|---|
www | CNAME | proxy.redirect.supply. |
@ | A | 188.114.96.9 |
@ | A | 188.114.97.9 |
_cf-custom-hostname | TXT | Value from your domain’s settings page |
Note: Keep the dot at the end of the CNAME, then select Save at the bottom of the DNS settings.
Add two A records for the root domain
Add an A record with name @ and the value 188.114.96.9. Add a second A record with name @ and the value 188.114.97.9.
Add the www CNAME
Add a CNAME record with name www and the value proxy.redirect.supply., with a dot at the end. That’s how TransIP marks a full hostname, so your domain isn’t added to it.
Add the TXT record
Add a TXT record with name _cf-custom-hostname and paste the value from your domain’s settings page in Redirect Supply. On some less common domain endings, Redirect Supply also asks for an _acme-challenge TXT record. Add it the same way if you see it.
Save the DNS settings
Select Save at the bottom right of the DNS settings. Nothing you entered is live until you do.
Check the status in Redirect Supply
Once the settings are saved, you’re done in TransIP.
Check the conflict table
You don’t have to wait to find out if something’s wrong. Your domain’s page in Redirect Supply shows a conflict table with the records currently on your domain. Anything that blocks the setup, like the reserved-page record or a leftover AAAA record, is flagged there along with what to do about it. Fix those first, and the rest is just waiting.
How long it takes
New records are often picked up within a few hours. TransIP says changes can take up to 24 hours to spread fully.
When the domain goes Active
Redirect Supply checks your records automatically. When it finds them, the domain switches to Active and HTTPS is issued on its own, with no extra steps from you. See Domain statuses for what each status means along the way.
TransIP-specific issues
Most problems on TransIP come from the automatic settings or unsaved changes.
You can’t see or edit the records
The TransIP settings option is on. Switch it off in the domain’s settings, and the DNS records become editable.
The TransIP reserved page still shows up
The default A or AAAA record on @ is still there, or the changes weren’t saved. Delete the records, select Save, and check again in a private window.
The www record points to the wrong place
The CNAME value is missing its dot at the end, so TransIP added your domain to it. Use proxy.redirect.supply. and save again.
The domain is stuck on Pending
Open the conflict table on your domain’s page in Redirect Supply. It shows which record is blocking the setup, usually the reserved-page record or an old www record. Remove what it flags, save, and wait. Record conflicts covers the common cases.