Domain stuck on Pending
Most Pending domains resolve within minutes of adding correct DNS records. If yours hasn't moved, here's what to check, roughly in order of how likely each one is.
Check the DNS Settings modal first
Open DNS Settings from the domain's status badge, it shows a live table of every required record with its own status: a checkmark, an X, or a spinner while it's still checking, plus a summary like "2/4 records found." Click Verify DNS to re-check on demand. This tells you exactly which records are missing or not resolving yet, start here before troubleshooting blind.
Common record mistakes
CNAME set on the wrong host
The www CNAME needs to go on the www name, not on @ (the bare domain). Mixing these up is one of the most common setup errors.
Two A records combined into one
The apex domain needs two separate A records, not one entry with two values. Add them as two distinct rows in your DNS provider.
CNAME pointed at a full URL
The CNAME value should be the hostname only, proxy.redirect.supply, not https://proxy.redirect.supply. Including the protocol will cause it to fail.
Extra A records on a subdomain
Subdomains only need a CNAME and a TXT record, no A records. Adding them isn't necessary and won't help.
Give it a few minutes
DNS changes are usually picked up within minutes, but propagation can occasionally take longer depending on your provider. If you've just added the records and the modal still shows them missing, wait a bit and check again before assuming something's wrong.
Nameservers pointing somewhere else
If your records look correct in the modal but nothing budges, double-check that your domain's nameservers actually point at the DNS provider where you're editing records. It's easy to add records in one place (say, your registrar's DNS panel) while your domain's nameservers actually point elsewhere (a different provider, a page builder, a previous host). If that's the case, those records will never be seen, no matter how correct they are.
Already using Cloudflare for this domain
If your domain's DNS is already managed through Cloudflare, there's one thing worth knowing: if your records are proxied (the orange cloud icon), Cloudflare intercepts traffic before it reaches Redirect Supply, so the records can show as resolved while redirects still don't work. Set the relevant records to DNS only (grey cloud) instead of proxied.
Still stuck
If DNS looks fully correct and verified but something still feels off, it may be SSL-related rather than DNS, see SSL Certificate Issues, particularly if you have CAA records on the domain. Otherwise, email support@redirect.supply with your domain name and we'll dig in.