EuroDNS DNS setup
If your domain is registered at EuroDNS, connecting it to Redirect Supply means changing a few records in EuroDNS’s zone editor. Your domain stays at EuroDNS, and your registration and email don’t change. It takes about five minutes. EuroDNS has one detail to remember: you save each record, then save the whole zone.
Before you start
You need two things ready before you open EuroDNS.
Add the domain in Redirect Supply
Add your domain in Redirect Supply first. Its settings page shows the records you’ll need, including a TXT value that’s unique to your domain. Keep that page open in another tab. This guide covers a root domain like brand.eu. If you’re connecting a subdomain like go.brand.eu, the DNS setup guide explains the differences.
Check that EuroDNS runs your DNS
EuroDNS’s zone only counts when your domain uses EuroDNS’s nameservers. If your domain points to Cloudflare or another provider, add the records there instead. The Cloudflare DNS setup guide covers the most common case.
Open the zone editor
All the changes in this guide happen in one editor.
Find Manage Zone
Sign in to EuroDNS and open Domain names, then Active. Select Manage next to your domain, then Manage Zone. The editor lists every entry in the zone, with an action bar at the bottom for adding records.
Records you’ll see there
EuroDNS shows DNS records, URL forwarding and mail forwarding together in one list. If the domain was parked or forwarded, you’ll find entries on the root domain and often on www. Those use the names Redirect Supply needs. Not sure what else counts? The conflict table on your domain’s page in Redirect Supply lists every record that blocks the setup.
Clear the way
Before adding anything, remove what’s already pointing your domain elsewhere.
Remove URL forwarding
Delete any URL forwarding entry for the root domain or www. It’s EuroDNS’s own forwarding and competes with Redirect Supply for the same names.
Remove old root and www records
Delete the A and AAAA records on @ and any record on www. Remove the AAAA record too, or visitors on IPv6 will keep reaching the old server.
Leave email records alone
MX records, mail forwarding and email TXT records like SPF or DKIM keep your email working. They don’t affect redirects, so leave them exactly as they are.
Add the Redirect Supply records
You’ll add four records with New Record. In the host field, enter @ for the root domain or just the prefix. Keep the default TTL. New and changed records appear at the top of the list until you save the zone.
Name | Type | Value |
|---|---|---|
www | CNAME | proxy.redirect.supply |
@ | A | 188.114.96.9 |
@ | A | 188.114.97.9 |
_cf-custom-hostname | TXT | Value from your domain’s settings page |
Note: Select Save Record for each, then Save Zone to publish.
Add two A records for the root domain
Select New Record, choose A, enter @ as the host and 188.114.96.9 as the value, then select Save Record. Add a second A record for @ with 188.114.97.9.
Add the www CNAME
Add a CNAME record with www in the Alias field and proxy.redirect.supply in the Host Name field, then select Save Record.
Add the TXT record
Add a TXT record with _cf-custom-hostname as the host and paste the value from your domain’s settings page in Redirect Supply. Select Save Record. On some less common domain endings, Redirect Supply also asks for an _acme-challenge TXT record. Add it the same way if you see it.
Save the zone
This is the step people miss. Saving a record only stages it. Select Save Zone to publish all your changes at once.
Check the status in Redirect Supply
Once the zone is saved, you’re done in EuroDNS.
Check the conflict table
You don’t have to wait to find out if something’s wrong. Your domain’s page in Redirect Supply shows a conflict table with the records currently on your domain. Anything that blocks the setup, like a URL forwarding entry or a leftover www record, is flagged there along with what to do about it. Fix those first, and the rest is just waiting.
How long it takes
New EuroDNS records are usually picked up within an hour or two. If the old records had a long TTL, some visitors may see them a little longer.
When the domain goes Active
Redirect Supply checks your records automatically. When it finds them, the domain switches to Active and HTTPS is issued on its own, with no extra steps from you. See Domain statuses for what each status means along the way.
EuroDNS-specific issues
Most problems on EuroDNS come from an unsaved zone or leftover forwarding.
Nothing changed after adding the records
The zone wasn’t saved. Open Manage Zone, check that your records are there, and select Save Zone.
The domain still forwards to the old place
A URL forwarding entry is still in the zone. Delete it, save the zone, and clear your browser cache, because browsers remember redirects.
The editor shows an error on a record
EuroDNS explains invalid entries in the action bar at the bottom. The usual cause is a full domain typed into the host field, or another record already sitting on www.
The domain is stuck on Pending
Open the conflict table on your domain’s page in Redirect Supply. It shows which record is blocking the setup, usually a forwarding entry or an old www record. Remove what it flags, save the zone, and wait. Record conflicts covers the common cases.